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    The Best WhatConverts Alternative

    The Best WhatConverts Alternative

    WhatConverts is a popular call tracking software used by marketers to track inbound phone calls from marketing campaigns. The SaaS..

    WhatConverts is a popular call tracking software used by marketers to track inbound phone calls from marketing campaigns. The SaaS company is known for being easy to use and cheap. If pricing is important to you (and it should be), you might find yourself looking at WhatConverts as an alternative to CallRail, Retreaver, or CallTrackingMetrics, to help with call attribution and lead management.

    When you’re first starting with call tracking to meet your business needs for lead tracking from marketing channels on various campaigns and landing pages, it might make sense to use WhatConverts because of its simple functionality and ease of use. As you start to grow and really dive into the metrics like conversion rate by marketing channel and high performing keywords on Google Adwords, you might notice some limitation for WhatConverts.

    Ideally, you want a call tracking software system that can grow as your business grows. You will ultimately want to set up advanced call routing and respond to your sales leads from the same phone number they called or texted you from. Digital marketing only works if you can measure the return on your marketing efforts and optimize ad spend.

    Looking for a WhatConverts alternative? You’re not the only one.

    How does WhatConverts work?

    Like most call tracking software systems, WhatConverts uses dynamic number insertion and tracked phone numbers to help report on inbound phone calls from marketing campaigns. They have integrations with Google Adwords, Google Analytics, popular CRM Salesforce, WordPress, Zapier, and others. They also track web forms to show you the path of the conversion like this: visitor searched “dentist Detroit mi” –> visit website –> filled out a form. If they decide to call instead of filling out a web form, the call will be tracked, and they can use call recording to make sure it was a good lead.

    Examples of WhatConverts Alternatives

    While there are some advantages to using WhatConverts for your business, there are alternatives available that are affordable and offer advanced features required for growing businesses.

    Due to a lack of features around telephony, contact center, ability to automate text messages for missed calls, no mobile app, and real-time reporting, WhatConverts isn’t a sustainable call tracking software option – especially if your business is growing and needs to communicate with your leads.

    For small businesses and marketing agencies, a product like PhoneWagon is a highly-rated alternative with thousands of happy users.

    WhatConverts Alternative for Small Business

    As a small business, you’ll need a call tracking software solution that can be used by your sales and customer support teams. For example, multiple people on your team need to text and call customers from the same phone number that the customer originally contacted you from. That’s not available through WhatConvert as they lack telephony and communication features.

    That’s why you need a call tracking software solution that has built-in calling and texting. With the right business phone system, you can enable multiple users to communicate with customers from the same phone line.

    WhatConverts Alternative for Agencies

    Marketing agencies need a reliable call tracking software solution that can scale as they add clients and ramp up ad spend for existing clients. Setting up automated text messages and responding to inbound calls and texts is critical to increasing conversion rates and improving return on ad spend.

    PhoneWagon – The Best WhatConverts Alternative

    If you’re looking for a WhatConverts alternative, look no further than PhoneWagon. PhoneWagon is a modern business phone system that tracks calls and texts from marketing effort. It allows your entire team to communicate with customers from a shared inbox on any device. PhoneWagon is truly all-in-one and has a user-friendly dashboard that is easy to learn and easy to use. Whether you are managing ad spend on PPC campaigns, FB ads, other social media ads, or e-commerce, PhoneWagon has the highest user reviews for growing businesses to track phone calls and communicate with customers.

     

    Why should you use PhoneWagon instead of WhatConverts? We have many powerful features for call tracking software and a modern business phone system, including:

    1. Local and Toll-free numbers
    2. Coverage in the US, Canada, and internationally
    3. Crystal-clear audio quality
    4. PPC integrations with Google Ads and Microsoft Ads (Bing)
    5. Landing page integrations with Unbounce
    6. CRM integrations with Salesforce, HubSpot, and others
    7. Call recording, IVR, call flows, whisper & greeting messages
    8. Dynamic number insertion
    9. We built our own telephony platform from the ground up
    10. Offline marketing attribution with static phone numbers
    11. Conversation intelligence with online & offline customer journey in one conversation thread
    12. iOS and Android mobile apps
    13. Browser-based and desktop apps
    14. Shared phone numbers
    15. API, webhooks, and Zapier

    Why businesses switch from WhatConverts to PhoneWagon

    Don’t just take our word for it. Check out this verified review on G2 from a customer that switched to PhoneWagon:

    How to Switch from WhatConverts to PhoneWagon

    1. Port your WhatConverts Phone Numbers to PhoneWagon

    Want to port your numbers from WhatConverts to PhoneWagon so you can keep the same phone numbers? Here’s how easy it is to port your number to PhoneWagon:

    1. Start by creating a PhoneWagon account.
    2. Fill out this 1-minute porting form.
    3. Tell us how you want your numbers configured using this spreadsheet.
    4. That’s it!

    Once you have filled these out, please email the completed forms to support@phonewagon.com, which will open a ticket and begin the process. We’ll take it from there!

    A full break-down of exactly what happens can be found on our Porting Article here.

    2. Start Using PhoneWagon For Your Call Tracking Software & Business Phone System

    Ready to make the switch from WhatConverts? Start a free trial of PhoneWagon here.

    We’re also happy to answer any questions. Feel free to post your questions in the comments below. We read and respond to all comments or email us at support@phonewagon.com.

    PS – If you’re an agency and you are looking for a proven outbound sales script that has closed hundreds of paying agency clients, click the image below and download the script. I’ve personally used it hundreds of times and it’s the best one I’ve ever used.

    The Best CallRail Alternative

    The Best CallRail Alternative

    Is CallRail the best call tracking software for your business? CallRail is one of the leading call tracking software providers..

    Is CallRail the best call tracking software for your business?

    CallRail is one of the leading call tracking software providers for marketers.

    Like many other call tracking software providers, CallRail offers all the key features needed for tracking inbound phone calls from marketing campaigns. And they have call analytics, dynamic number insertion with keyword-level tracking, call routing, IVR functionality, inbound and outbound calling and messaging, call recording, and integrations with Google Adwords, CRM platforms like Salesforce, Google Analytics, and WordPress. With all of this, CallRail has become a key player in the call tracking software industry. However, it is better suited for larger enterprises.

    CallRail’s product and business model is suited for larger enterprises and mid-market companies. Even though CallRail is cheaper than some call tracking providers like Invoca, Callsource, Marchex, and Dialogtech, it’s still more costly than other call tracking software providers that offer the same features (like whatconverts, callfire, calltrackingmetrics, etc.). And it’s hard to use, especially if you are the type of person used to getting a little bit of support and training when starting to use a new system.

    In this post, we’ll go into the details of what CallRail offers, why it might not be the right fit for your business or agency, and what agencies and small businesses can use instead.

    CallRail Alternative for Small Businesses & Agencies

    Pricing

    CallRail starts at $45/month, but that only includes some phone numbers, text messages, and minutes. Advanced features like advanced call flows, premium integrations (including the most popular CRM Salesforce and marketing automation platform Marketo), and white-label are locked behind higher-priced add-ons.

    If you want to communicate with your customers with phone calls and text messages, you have to purchase their Lead Center licenses. This is an extra $30/user/month on top of the call tracking plan you are also required to purchase.

    If your business has just 10 employees and you use Salesforce and call flows, CallRail will most likely cost more than $500/month. That’s if you use just 25 numbers and 2,500 minutes per month. If you have a call center or team doing sales calls, using a predictive dialer, or have a callback widget on your website, your volume (and therefore costs) are going to be significantly higher. Probably multiple thousands of dollars per month. Yikes.

    For a small business, you probably don’t want to spend so much money on your call tracking software every month as the costs can quickly add up, especially as your usage increases, and you have to pay their expensive overage rates of $0.04 – $0.05 per minute.

    There are plenty of CallRail alternatives that are much more cost-effective for businesses to use and easier to adopt. After all, you’re not just looking for a laundry list of features. You want a service that works that your team likes to use, and that provides a high level of customer support from real humans. Speaking of which…

    User Experience

    CallRail is a product that was launched nearly a decade ago. When companies use an outdated user interface and aesthetics of the early 2000s web products, it slows down their customers from getting work done fast.

    Best Features Locked Behind Expensive Add-Ons

    For modern businesses, key features like CRM integrations, advanced call flows, and real-time customer support are much needed. With CallRail, they lock all these features behind expensive add-ons. If you want to use CallRail for more than an analytics platform, which is how they market themselves, you have to purchase multiple plans, including $30/user/month just to make and receive calls and texts with your customers.

    Customer Support

    Due to its size, CallRail’s customer support team is unable to support all of its customers effectively. Based on publicly available reviews and social media posts, their support team is not as responsive as customers would like. Also, there is no option for 24/7 support. Here are some examples of how customers feel about CallRail’s support:

     

    PhoneWagon – The Best CallRail Alternative

    If you’re looking for a CallRail alternative, look no further than PhoneWagon. PhoneWagon is a modern business phone system that tracks calls and texts from marketing efforts. It allows your entire team to communicate with customers from a shared inbox on any device. Built specifically for small businesses, mid-market businesses, and agencies, PhoneWagon has become a leader in the call tracking software and business phone system market. Simply put, PhoneWagon has similar features as CallRail, but with a modern user experience and at a better price point.

     

    PhoneWagon helps marketers and businesses focused on lead generation with attribution and includes a modern VoIP business phone system that includes calling and SMS. Our all-in-one call tracking software and business phone system enables any business or contact center to track incoming calls and texts from marketing campaigns, improve conversion rates, and deliver a superior customer experience by knowing exactly which marketing channel the customer came from. Whether the lead found you through SEO, PPC, e-commerce, or an offline marketing campaign, sales teams will have valuable insight from our inbound call tracking into exactly what the call is about before they pick up the phone.

    To see how PhoneWagon compares to CallRail, below is a table comparing PhoneWagon and CallRail’s pricing and features.

    How PhoneWagon Compares to CallRail

    Why should you use PhoneWagon instead of CallRail? We have many powerful features for call tracking software and a modern business phone system, including:

    1. Local and Toll-free numbers
    2. Coverage in the US, Canada, and internationally
    3. Crystal-clear audio quality
    4. PPC integrations with Google Ads and Microsoft Ads (Bing)
    5. Landing page integrations with Unbounce
    6. CRM integrations with Salesforce, HubSpot, and others
    7. Call recording, IVR, call flows, whisper & greeting messages
    8. Dynamic number insertion
    9. We built our own telephony platform from the ground up
    10. Offline marketing attribution with static phone numbers
    11. Conversation intelligence with online & offline customer journey in one conversation thread
    12. iOS and Android mobile apps
    13. Browser-based and desktop apps
    14. Shared phone numbers
    15. API, webhooks, and Zapier

    Also, we have a product that customers absolutely love, and we’re constantly implementing customer feedback into the product. Check out our customer feedback log to see what we’re up to.

    Why businesses switch from CallRail to PhoneWagon

    Don’t just take our word for it. Check out this verified review on G2 from a customer that switched from CallRail to PhoneWagon.

    How to Switch from CallRail to PhoneWagon

    1. Port your CallRail Phone Numbers to PhoneWagon

    Want to port your numbers from CallRail to PhoneWagon so you can keep the same phone numbers? Here’s how easy it is to port your number to PhoneWagon:

    1. Start by creating a PhoneWagon account.
    2. Fill out this 1-minute porting form.
    3. Tell us how you want your numbers configured using this spreadsheet.
    4. That’s it!

    Once you have filled these out, please email the completed forms to support@phonewagon.com, which will open a ticket and begin the process. We’ll take it from there!

    A full break-down of exactly what happens can be found on our Porting Article here.

    2. Start Using PhoneWagon For Your Call Tracking Software & Phone System

    Ready to make the switch from CallRail? Start a free trial of PhoneWagon here.

    We’re also happy to answer any questions. Feel free to post your questions in the comments below. We read and respond to all comments or email us at support@phonewagon.com.

    PS – If you’re an agency and you are looking for a proven outbound sales script that has closed hundreds of paying agency clients, click the image below and download the script. I’ve personally used it hundreds of times and it’s the best one I’ve ever used.